Leading Organizational Change (LOC) continue...

This week I was approached by a Human Resource’s personnel on implementation of the merit point system for non-executive staff. The implementation is separate exercise from the existing performance appraisal system. The system is measuring the productivity of each staff on their volume of work against time and quality. It is called TiVoQ. The trial run of the system is implemented in rush without their supervisors understand on the objective and approach of the system. They take it lightly on the important of the communication, communication, communication and communication. I advised her to look back on the eight steps of Kotter’s 8 change model. It still not too late.